CLINIC HQ

1.3.3. Changing Your Password

It’s a good idea to change your password if it’s been compromised, too simple, shared, or forgotten—keeping your account safe and secure is always worth the extra step!

Here’s how:

  1. Go HERE.
  2. Paste your old password into the first field,then enter your new password into the two other fields.
  3. Remember passwords must be at least eight characters and have one non-alphanumeric character such as ! or *.

Resetting Your Password

  1. Login button in the upper right corner of the HQ screen at or by following THIS link.
  2. Enter your email address, then a new temporary password will be sent immediately. You can use this password to log in to the system, then follow the steps above to change it to a more memorable password.

If you do not receive a temporary password immediately, check your spam folder. If it’s not there, have someone in your clinic open a help ticket, and we will assist.