This section of settings allows you to input your merchant ID, Consumer Key, and Consumer Secret from MX Merchant in order to use the integrated terminal, take online payments and enable credit card vaulting.
HQ works exclusively with MP Group’s merchant system. These codes can be found in your MX Merchant account, or contact MP Group for help accessing these credentials.
Clinic HQ has negotiated rates with MP Group on behalf of our amazing and hard-working clinics! Interested in using this integrated card processing tool? Read more about that HERE.
E-Payment SetupEnabling Online Payments
With E-Payments comes the time-saving tool of E-Pay & Vaulting.
Vaulting a card is designed to allow your clinic to securely save your public client’s credit card information. No credit card information will be visible or accessible to your staff (only the last four digits of the card number).
This feature makes the following possible:
- Make deposits/payments directly through HQ by entering card information.
- Manually send a link asking public clients for their card information
- Provides a way for them to securely transmit credit card information to you without physically having the card present
- Allows your staff to bill any additional charges for appointments that the client has approved
- Ability to send payment requests for any future appointment
- Allows Volume Clients to pay invoices through their Portal.
Read more about E-pay & Vaulting HERE
Need to setup the credit card machine to work with your computer?
Setting up the Dejavoo Credit Card Machine
When you receive a new terminal, MP Group will help you set it up but here are some of the steps.
1. In MX Merchant go to Settings > Terminals and Add a Terminal
2. Input data here. The name field can be like “Front Desk.” You can see the inputs you’ll need here.
MX Merchant Terminal Setup3. Then, in HQ go to Settings > E-Payments and enter your credentials. These codes can be found in your MX Merchant account, or contact MP Group for help accessing these credentials.
4. In E-Payment settings, the POS Provider should be set as Dejavoo.
5. Next, on their Dejavoo machine click the Wi-Fi icon in the upper left corner and make sure the machine is on the same Wi-Fi as the computer.
If you have more than one terminal, in HQ when making a payment, select which terminal.
For POS, select the terminal if your clinic has more than oneSetting up the Exadigm Credit Card Machine (No longer supported by MP Group and Clinic HQ)
1. Sign into Clinic HQ. Open another tab in Chrome and copy and paste the following URL into the new Browser and then hit Enter.
https://chrome.google.com/webstore/detail/pos-proxy/hkmdmkmnpdmimhahajnoobecdbjlmeim
2. At the top of the Right-hand corner click on the Blue Button that says Add to Chrome. Another box is going to popup saying Add POS Proxy, click on Add Extension. Once it has been installed another box is going to popup saying Added to Chrome. Now you can close that tab.
Sign into Clinic HQ. Open another tab in Chrome and copy and paste the following URL into the new Browser and then hit Enter.
https://www.dropbox.com/s/64bo61vt4899wbz/pos-proxy-installer.exe?dl=1
3. After you hit Enter, click on the Download box then click on the Direct Download.
4. A Save box will come up with pos-proxy installer highlighted in Blue. Click on Desk Top in the top left-hand corner of the Save As Box. Now Click on the Save Button located on the bottom right hand of the screen.
5. Now Minimize the Clinic HQ screen. Locate the POS-PROXY Icon that looks similar to a small calculator with a blue and orange shield in it on the Main Screen. Double click the icon and another box will appear that says “Windows protected your PC.”
6. Click on MORE INFO now the RUN ANYWAY box. is titled ProxySetup:Installation Folder. Click on the INSTALL button. Once is has completed the installation click on the CLOSE button.
You should see an IP address on the screen of your terminal.
7. Open the pos-proxy by clicking on the icon (small calculator) on the top right hand side of your screen. Click on edit configurations. You should see two drop downs. Under POS communication type, select Network. Enter the IP address exactly as it appears on the terminal screen. Enter the port number which will be 8765. Then hit save.
