10.2.3.1.3. No parking lot, now what?

No parking spot, now what?

There’s a few clinics that may not have any type of parking lot. In this case, you’ll want to include your HQ medical texting number in your auto sending confirmations and reminders. You can ask them to text you when they have arrived and parked on the street.

Park & Text:

1. Your clients text this number and let you know they have arrived with their pet. You can set the text responder to auto-respond with a confirmation of which animals they brought and what services they are supposed to get.
2. From within the clinic, the admin person verifies that the consent forms are signed and payment has been received. If consents are not signed, it can be handled through texting or the admin person can go out to the car to get them signed car-side.
3. The admin person will slide the card (or group of cards) in E-Lobby for the client’s patients to the Arrived lane, then the Checked-In lane.
4. You can instruct the owner to walk the animal to your front door. You meet them at the door and take their pet.