EMAIL EXAMPLE
Here’s an example of a good spay/neuter appointment confirmation email. Where there are # # – this means it’s variable information populated from HQ for each patient specifically.
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Paw Partners Spay/Neuter Clinic
Dear #Name#,
Thank you for making an appointment for #AnimalName#. Spay/Neutering saves lives and makes your pet happier and healthier!
WHAT YOU NEED TO KNOW
Location: We’re located at the Moenkopi Community Center in Upper Moenkopi off HWY 264 near Tuba City.
Date: #Date#
Arrival time: Dogs: 7:30 – 8:30 AM MST (If you have multiple dogs, please come closer to 7:30 AM.)
Cats: 11:00 PM – 12:00 – PM MST (Hopi Time)
Pick up: We will text you when it’s time to pick up your animal in the afternoon.
WHAT TO DO AT ARRIVAL
We want to prevent heat stress in your pets. Please travel with your pets inside the cab of your vehicle if you are able. We cannot release them to the back of an open bed pick up truck. They will need to travel home inside your vehicle.Please stay in your vehicle with your pet. We will come to your vehicle and check you in.
FASTING INSTRUCTIONS
Animals over 5 months should have no food after midnight the night before surgery. Puppies & kittens 5 months and younger should have half of what their normal breakfast is before coming to clinic. All pets at all times should always have access to fresh, clean water.
WHAT YOU NEED TO DO
A surgical consent form has been emailed to you. Please fill it out to save time at check-in. If you have any questions, please email us at xxx, or text us at xxx.
We look forward to your visit to our clinic and to taking good care of #AnimalName#.
Clinic Name
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TEXT EXAMPLE
#AnimalName# is confirmed for a spay/neuter appointment on #Date#. Drop off: Dogs: 7:30 AM Cats: 8AM at Clinic Name
Note: If your pets are showing any signs of illness, such as crusty eyes, coughing, not eating, or unusually tired, please cancel your appointment. It would be unsafe to do the procedure if they are not feeling well.
ROBO CALL EXAMPLE
#AnimalName# is confirmed for a spay/neuter appointment on #Date#. Drop off: Dogs: 7:30 AM – 8:30 AM Cats: 11:00 PM – 12:00 PM Moenkopi Community Center in Upper Moenkopi near Tuba City.
Note: If your pets are showing any signs of illness, such as crusty eyes, coughing, not eating, or unusually tired, please cancel your appointment. It would be unsafe to do the procedure if they are not feeling well.
