How to use Holding Overnight
This tool should only be used in the event that the animal’s appointment was checked in but the surgical team did not have time to get to the animal or it was not fasted properly and the team chose to hold it for tomorrow. The animal will be kept overnight and surgery performed the next day.
If the surgery was NOT DONE and drugs were NOT DRAWN, the animals should still be checked in and appear on the Exam phase of Patient Flow. Your team will still need to complete the record of visit for “today’s” appointment.
- Complete all of your notes and medical tags.
- Remove any services/products that the animal did not receive today. You will not be able to remove the spay/neuter yer.
- Go to Action > Hold Overnight > Proceed
Using the hold overnight tool – selecting this option will decline this patient for surgery today, and create a new spay/neuter appointment for tomorrow.
- Edit the appointment for tomorrow and add any services that still need to be performed.
Any payments will still be on today’s appointment. You can pay it out there, or convert to a client credit and use it tomorrow. You may consider getting a new signed consent form since the surgical date has changed.
