Tax info is where you set up taxes for any items that your clinic sells that are taxable. You can add a new tax by Clicking Start Here.
Enter the name of the tax and select the items/services that are taxable. For each item/service, enter the tax percentage and save row.
Rounding Issues with Tax
Occasionally you may notice what you believe to be a rounding error within HQ related to tax that is collected. Here’s an example.
Here we see .6750 charged as tax for amoxicillin and .4050 for the e-collar.
and here’s how it reflects on the Financial screen. With the .6750 rounded up to .68 and the .4050 not rounded, but left at .40.
HQ is actually working correctly because .NET (the computer code used to create software) by default uses an algorithm for rounding called Bankers Round. This kind of rounding is statistically a better way of rounding.
Below is an example of the effect it has on rounding. The Banker’s round produces a closer match to the cents when they wouldn’t have been rounded. It is considered more precise than traditional rounding.
There is nothing we here at HQ can do to change how it rounds. Next time customers complain, just let them know it’s doing a “banker’s round.”