*Wellness Appointment Reminders
You can send reminders for wellness appointments. The communication must encompass all wellness appointment types that you offer. You cannot have different confirmations for different appointment types. Therefore you must make one communication that works for all of your appointment types.

EMAIL WELLNESS REMINDER

In this example, you can keep the confirmation generic.
——————————————————————————————
Dear #Name#,

This is a friendly reminder for #AnimalName#‘s upcoming appointment. Please find your specific type of appointment below and follow the instructions.
If you are unable to keep the appointment, please contact our team at (000)000-0000.h1. TEXT EXAMPLE

#AnimalName# is scheduled on #Date#. Drop off: Dogs: 7:30 AM Cats: 8AM at Clinic Name
Note: If your pet has has crusty eyes coughing, is not eating, or unusually tired, please cancel your appointment. It would be unsafe to do the procedure if they are not feeling well.

ROBO CALL EXAMPLE

#AnimalName# is confirmed for a spay/neuter appointment on #Date#. Drop off: Dogs: 7:30 AM – 8:30 AM Cats: 11:00 PM – 12:00 PM Moenkopi Community Center in Upper Moenkopi near Tuba City.

Note: If your pets are showing any signs of illness, such as crusty eyes, coughing, not eating, or unusually tired, please cancel your appointment. It would be unsafe to do the procedure if they are not feeling well.

Location: XXX
Date: #Date# at #StartTime# Please arrive as close to your time as possible. Note: There could be a line, please be prepared to wait.
What to expect: This will be a drive-through vaccine clinic. Please stay in your vehicles with your animals. There is no fee for this service.

Please find your appointment type and follow the instructions:

VACCINE CLINIC

[insert instructions here]

ANESTHETIC APPOINTMENTS

If your pet is scheduled for an anesthetic appointment such as a dental cleaning, amputation, etc. please follow these instructions.
[insert instructions here]

Thank you,
Paw Partners Spay/Neuter & Wellness Clinic

!Note: It is not possible to have different confirmations and reminders for different wellness types. You must make only one communication that covers all bases.

TEXT EXAMPLE

#AnimalName# is scheduled on #Date# @ #Time# at Clinic Name. If you are unable to keep this appointment please reply to this text.

ROBO CALL EXAMPLE

This is a reminder that #AnimalName# is scheduled for an appointment on #Date# at #Time# at Clinic Name located at 123 Smith Avenue Atlanta, Georgia. If you are unable to keep this appointment please call the clinic at 000-000-0000. Note: If your pets are showing any signs of illness, such as crusty eyes, coughing, not eating, or unusually tired, please contact the clinic to determine if this will prevent the services at the appointment. Additional information was emailed. We look forward to seeing your pet.