Wellness Appointment Reminders

You can send reminders for wellness appointments. The communication must encompass all wellness appointment types that you offer. You cannot have different confirmations for different appointment types. Therefore you must make one communication that works for all of your appointment types.

EMAIL WELLNESS REMINDER

In this example, you can keep the reminder generic.
——————————————————————————————
Dear #Name#,

This is a friendly reminder for #AnimalName#‘s upcoming appointment. Please find your specific type of appointment below and follow the instructions.
If you are unable to keep the appointment, please contact our team at (000)000-0000.

Location: XXX
Date: #Date# at #StartTime# Please arrive as close to your time as possible. Note: There could be a line, please be prepared to wait.

Please find your appointment type and follow the instructions:

VACCINE CLINIC

What to expect: This will be a drive-through vaccine clinic. Please stay in your vehicles with your animals.

[insert instructions here]

ANESTHETIC APPOINTMENTS

If your pet is scheduled for an anesthetic appointment such as a dental cleaning, amputation, etc. please follow these instructions.

[insert instructions here]

Thank you,
#Clinic#

Important: It is not possible to have different confirmations and reminders for different wellness types. You must make only one communication that covers all bases.

TEXT EXAMPLE

#AnimalName# is scheduled on #Date# @ #StartTime# at #Clinic#. If you are unable to keep this appointment please reply to this text.

ROBO CALL EXAMPLE

This is a reminder that #AnimalName# is scheduled for an appointment on #Date# at #Time# at #Clinic# located at 123 Smith Avenue Atlanta, Georgia. If you are unable to keep this appointment please call the clinic at 000-000-0000. Note: If your pets are showing any signs of illness, such as crusty eyes, coughing, not eating, or unusually tired, please contact the clinic to determine if this will prevent the services at the appointment. Additional information was emailed. We look forward to seeing your pet.