14. Volume Client Portal

*THE BIG WHAT
The innovative Volume Client Portal (VCP) is like a mini-website built specifically for your volume clients. It provides a way for your volume clients to enter data about the pets they bring you, allows them to sign consent forms, and, once they’ve been checked out, run statistics on all of their animals, as well as reprint rabies and sn certificates and invoices.

Note: Before we review all the VCP features, please note that we’ve created a handy how-to guide to share with your volume clients. View the VCP Guide HERE. This is also available to your volume clients on VCP login page.

Note: If you have a Clinic HQ account, you will not be able to log into our Volume Client Portal with this email address. Please utilize a separate email address for the portal.

VIDEO ON THIS TOPIC FOR THE VOLUME CLIENT

VIDEO ON THIS TOPIC FOR THE CLINIC

Logic Associated With The VCP

Why does the VCP work the way it does? Here are a few things to know.

• The VCP gives volume clients access to loads of great information but does NOT give them full control of appointment making.

• Volume clients can delete appointments through the portal, but they can’t add to the appointments.

• Once the appointment has been started in HQ (in progress or checked out), it can no longer be modified by the volume client.

*Note: Before we review all the VCP features, please note that we’ve created a handy how-to guide to share with your volume clients. You can view it “here”:https://www.screencast.com/t/NaaStRsVE.

VCP Settings

Review the customizable settings for the Portal in the manual, HERE.