Invoices under Communications settings, is where you can create a custom email for your volume clients when invoices are emailed to them. You will write in the box the text in the email that accompanies an invoice. To get started faster, you can add our default template by clicking the button.
VC invoice emailThe boxes above the text box are merge fields. Make sure to use the “Invoice Link” one so your client will have the link to their invoice.
Be sure to include your clinic’s payment policy: How long does the VC have to pay? What form of payments do you accept?
If your clinic uses MP Group’s MX Merchant, we recommend adding the following phrase to your invoice email template:
“PAY ONLINE: Log into the Volume Client Portal to review and pay your invoice. Please carefully review your invoice charges before paying. If a mischarge is found after payment has been made, the clinic may not be able to revise the charges.”
Include your payment policy in the emailed invoice template