Taking Payments in HQ
Payments take a lot of time. Most clinics require payment for services. Non-profit clinics also often take donations. Many times clinics will subsidize appointments with grant funds. Another consideration are deposits. We’ll cover each of these in this section.
Pre-Payment via e-Payment Link (Preferred method)
Sending e-payments is an easy step that saves you time by collecting payment before the appointment.
Follow these steps:
- Go to check in / check out, and view the credit card icon next to each client.
- Click the icon, then send payment request.
- You can do it from the payment screen of the appointment
Taking Payment Curbside via Credit Card Machine
To use integrated HQ credit card processing (where swiping automatically updates in HQ), you must use our processing partner, MP Group.
You’ll need to purchase a Dejavoo credit card machine from MP Group, which comes pre-loaded with software that works seamlessly with HQ. We like this machine because it can read both swipes and chips, and it prints carbon copy receipts (one for the clinic and one for the customer). It comes in 2 models: a wired version for stationary use, or a wireless version for flexibility, making it ideal for mobile clinics. Visit our HQ University page to learn more.
Purchasing a Dejavoo Terminal
- To order a Dejavoo terminal you must be set up with MP Group for card processing.
- If you already have an MX Merchant account through MP Group and need to purchase a terminal, please email Amanda at amanda@gompgroup.com.
Once you receive the Dejavoo terminal, follow the steps outlined HERE.
