CLINIC HQ

5.3.2. Externally

Click, Register, and Go: Streamline Your Vaccine Clinic with E-Appointments

Vaccine clinic appointments should really be created through your e-appointments link online to make the process easier for everyone involved! Creating an E-Appointment link for your scheduled vaccine clinics will save your clinic lots of time down the road. It creates an accessible platform for clients to pre-register for your vaccine clinics.

  1. First, you’ll need to create an e-appointment link for a vaccine clinic. For more information on how to do this, go to the section on creating public e-appointments. You can make a vaccine clinic form for your clients to fill out.

Finding your different e-froms
  1. Make sure that in Settings > E-Appointments, the appointment type you created (vaccine) is enabled. This will make it so that it can be accessed from the e-appointment link

Enabling e-appointment links
  1. _The client can click your e-appointment link, choose the appointment type, and the available dates/times will be offered.
  2. Once they have selected a time slot, next they will fill in the owner and animal’s information.
  3. After filling in these details, the client will choose the vaccines/services that their animal needs. Finally, on the same page, they will pay for and request their appointment.
  4. When the client submits their request, if an email address was provided, they will receive an initial message indicating the request is pending review.
  5. Your clinic will review the e-appointment request, and if all information looks good, Confirm the request. They will get a confirmation email when their appointment is confirmed.
  1. If deposits are part of your e-appointment request process, these can be viewed and managed in Clients > Deposits
  • Tip: You can enable or disable deposits for e-appointments in Settings > E-Appointments > Edit (vaccine appointment) > go to the Deposits tab > tick the relevant box.
  1. The evening before the clinic, print all of the paperwork in Clients > Print/Email Paperwork.