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Step 3: Exam & Pre-Med
What To Do During Your Day » Step 3: Exam & Pre-Med
Clinic HQ makes it to easy to enter exam information in real-time in a paperless system. In a high volume spay/neuter clinic, the goal of a presurgical exam is to determine if the patient is healthy enough for anesthesia, detect any causes for increased…
Being Safe Curbside
What To Do During Your Day » Step 2: Check In » Curbside Check-in » Being Safe Curbside
Ensuring Safety and Efficiency with Curbside Check In Designate specific staff or volunteers to direct traffic and ensure that clients are properly instructed to keep their pets safely contained in their vehicles at all times. This helps minimize stress for the…
Making Wellness Appointments
Making Wellness Appointments
Creating and Managing Wellness Appointments: A Guide to Internal and External Scheduling for Comprehensive Pet Care. Wellness appointments are any appointments that aren’t spay/neuter or recheck. These can include dental exams, vaccines, med-pickups, and even…
Kenneling
What To Do During Your Day » Step 3: Exam & Pre-Med » Kenneling
Dog Identification The dog is placed in a kennel with a pre-written neck collar and a pre-printed cage card. The clear tape for the cage cards is placed on the kennels the night before to avoid messing with tape during the exams. It may seem redundant to have…
Step 2: Check In
What To Do During Your Day » Step 2: Check In
Streamline Your Check-In Process with Clinic HQ: Faster, Smarter, and Stress-Free! With Clinic HQ, the check-in process is expedited. We have the option for you or your clients to fill out all their check-in forms online, saving time in the future. The HQ…
Drawing Induction Drugs (Drug Draw Screen)
What To Do During Your Day » Step 4A: Surgical Flow » Drawing Induction Drugs (Drug Draw Screen)
Drawing and logging drugs for induction is a major step in flowing a patient through surgery. In HQ, this step is done in the Drug Draw tab in Patient Flow. Once the patient is marked “Done” from the Exam & Pre-Med screen, they are pushed over to…
Computers
Start Here » Technology » Computers
Buying computers for your clinic is like getting a new puppy—exciting at first, but you quickly realize the need for solid budgeting! We’re aware this is a significant expense for clinics, and hope we can guide you with some tried-and-true recommendations that…
What To Do When HQ is Down
HQ Related » All About HQ » What To Do When HQ is Down
In the event that Clinic HQ’s site is down here is what you can do. Be in the Know and Have Back-Up Plans Go to the status page: https://status.clinichq.com/ Subscribe to alerts: click Get Updates. Sign up for status alerts Updates include notifications…
Suggested Flow
What To Do During Your Day » Step 2: Check In » Suggested Flow
Unlocking Efficiency: HQ’s Proven Method for Safer, Faster, and Less Stressful Clinics with Recommended HQ Flow Pre-everything – But Why? Check-in is often the most stressful part of your day, yet it’s also the moment when patients, staff, and owners are…
SN, Wellness, Rechecks
Scheduling Concepts » SN, Wellness, Rechecks
Efficient Scheduling for Spay/Neuter Clinics Based on Animal Parameters Our unique scheduling system lets spay/neuter clinics make appointments based on the animals’ sex, species, and weight. The system will look at these parameters and let you know how many…
Tablets
Start Here » Technology » Tablets
Using tablets is a game-changer for high-volume veterinary clinics. This tool helps you save time by going paperless and offers greater flexibility in managing your workflow. Question: What can you use tablets for in HQ? Curbside Check-In: The pandemic pushed…
Wellness Appts Online (E-Appointments)
Making Wellness Appointments » Wellness Appts Online (E-Appointments)
h3. Wellness appointments, like spay/neuter appointments, can also be made by public clients themselves online. This feature allows clients to choose the type of appointment their animal needs, the appointment time and asks the client for information about their…
Confirmations and Reminders
HQ Settings » Confirmations and Reminders
Clinic HQ has a confirmations and reminders section located under settings. Communications has three subsections: confirmations and reminders, email attachments, call and text add-on. See the chapter on communications for detailed instructions on this subsection. On…
Clinic Profile
HQ Settings » Clinic Profile
General The General Preferences section features many important functions you can turn on and off for your clinic. When each of these is ticked, you must click Save at the bottom of the page in order for the setting to take effect. Let’s discuss each preference in…
Spay/Neuter Calendar
The Calendars » Spay/Neuter Calendar
In this section, you will learn about efficiently navigating through the spay/neuter calendar, what all of the tiles and numbers mean, and how to use mobile locations. Understanding the contents of this section will ensure you can use and edit it smoothly.…
