This manual is your step-by-step guide to Clinic HQ, built to save time and “cut” down on the workload—just like at your clinic, but without the need for any anesthesia!
Our goal is that this is your first stop when you or your staff run into any issues so you can avoid opening a help ticket, saving you time and energy. Each feature is broken down into a simple “how-to” section, with videos and screenshots when useful. You’ll find answers to any questions you may have about using Clinic HQ.
How to find things
The quickest way to find what you need in this manual is to use the Search tool in the upper right corner.
Create your own manual
You may want to create your own manual for yourself or your staff. To do so follow these steps:
- Download this manual as a PDF by clicking Download as a PDF button in the lower left corner (scroll all the way down).
- You then open the PDF in Microsoft Word by opening Word, going to File and selecting Open.
- You then find and open the PDF. Word will convert the PDF and make a copy.
- After editing, save the file as a Word document or PDF.
To get started with Clinic HQ, there are a few things you need to know, such as which computer to use, which browser to choose, and how to log in. This section will cover all of that.
Google Chrome
The only specific requirement is that you use Google Chrome as your browser
Getting Help & Accessing YOUR Training Clinic
If you’re new to Clinic HQ, one of the best things you can do is visit the HELP section and access your training clinic. The training clinic lets you practice making appointments, checking out animals, and exploring the software without affecting your real clinic. Each Clinic HQ user has their own personalized training clinic, which includes common settings used by most clinics. You can also adjust these settings to better match your real clinic.
We hope it’s smooth sailing from here, but If you have scoured the manual and still can’t find what you are looking for – please open a help ticket.
Happy HQ’ing!
